Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device.
Atlassian cookies and tracking notice, (opens new window)
Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Help Center

Welcome to the nextnano Help Center

Dear Customer

If you have created a support ticket and wish to view it, please use the login button at the top right corner. We highly recommend creating an account if you haven't already, as it allows you to easily track all your requests.

Suggested forms

  • License activation and billing questions in nextnano support

    Choose this if you have questions about licensing or billing.

  • Other questions in nextnano support

    Don't see what you're looking for? Select this option and we'll help you out.

  • Technical support in nextnano support

    Need help installing, configuring, or troubleshooting?

  • Research support in nextnano support

    You need help how to reproduce a figure/problem in a paper? Or do you need advice how to simulate specific conditions/problems?

Powered by Jira Service Management
{"xsrfToken":"f62f1376d227949ae732676082e146cd220b2af1_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/dfdd05a2-18dd-40d9-824a-ee4d69476e71/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMzBhM2NiNy1hNDBlLTRiYjktYWVlYy05OGVhYjEwMzQ3MjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmRmZGQwNWEyLTE4ZGQtNDBkOS04MjRhLWVlNGQ2OTQ3NmU3MSI6WyJyZWFkIl19LCJleHAiOjE3OTEyNzgyNTksIm5iZiI6MTc5MTI3NzY1OX0.gGFwb7wVJAWMWkskCk9Xhq5By43XnJNeK2SiX1AyOgQ&client=b30a3cb7-a40e-4bb9-aeec-98eab1034726&mode=fit","logoId":"dfdd05a2-18dd-40d9-824a-ee4d69476e71","isLogoAvailable":true,"helpCenterTitle":"Welcome to the nextnano Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Dear Customer","userInitialAnnouncementMessageWiki":"<p>If you have created a support ticket and wish to view it, please use the login button at the top right corner. We highly recommend creating an account if you haven't already, as it allows you to easily track all your requests.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the nextnano Help Center","sharedPortalName":"Help Center","announcementHeader":"Dear Customer","announcementMessage":"If you have created a support ticket and wish to view it, please use the login button at the top right corner. We highly recommend creating an account if you haven't already, as it allows you to easily track all your requests.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#13adb5","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJiMzBhM2NiNy1hNDBlLTRiYjktYWVlYy05OGVhYjEwMzQ3MjYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3OTEyNzgyNTksIm5iZiI6MTc5MTI3NzY1OX0.ANTicq7_JONl_bE-5eAFBv6ShDyd63ioqrUd2YCvveE&client=b30a3cb7-a40e-4bb9-aeec-98eab1034726&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#ffffff","topBarTextColor":"#13adb5","hasTopBarBeenSplit":true}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=nextnano","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"f62f1376d227949ae732676082e146cd220b2af1_lout","baseUrl":"https://nextnano.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://nextnano.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"b30a3cb7-a40e-4bb9-aeec-98eab1034726","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"74399b8e0593483fae96d9a2981c093a","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://nextnano.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}